Thank you for shopping at Jack's Aquarium & Pets. If you have any questions or concerns, please feel free to call
us, or better yet, stop in an and let us know how your fish are doing. At Jack's Aquarium & Pets, we sell the
highest quality of fish possible with one of the best guarantees in the industry.
We guarantee our saltwater fish for SEVEN DAYS at 100% replacement value. We are unable to give cash refunds on
fish or invertebrates. Fish loss due to incompatibility or jumping out of the aquarium are excluded.
Should a problem occur, please bring in the following:
- The receipt
- The deceased fish
- A sample of aquarium water (1 cup), without the fish in it.
We want to help prevent any fish losses. We will test your aquarium water at no charge. If there is a
problem with your water quality, we recommend that no fish be added until the water quality is corrected.